Aging and Disability Resource Centers (ADRCs) serve as single points of entry into the long-term services and supports (LTSS) system for older adults, people with disabilities, caregivers, veterans and families. Some states refer to ADRCs as “access points” or “no wrong door” systems.
The vision behind Aging and Disability Resource Centers (ADRCs) is to establish, in every community, highly visible and trusted sources of information where people of all incomes and ages can turn for the full range of long-term support options and smooth access to public long-term support programs and benefits. Rather than new entities or bricks-and-mortar locations, ADRCs build on the state and community’s existing resources on aging and disability. On the aging side, locally this means Area Agencies on Aging (AAA), who have helped pilot ADRCs for more than a decade. In fact, nearly three-quarters of AAAs perform ADRC functions in their communities according to National Association of Area Agencies on Aging (n4a) 2014 survey of AAAs.
Core services of ADRCs include:
Enhanced Information and Assistance is an in-depth process that provides individualized access assistance, extensive follow-up, and individual advocacy if necessary and requested
Person-Centered Counseling provides guidance to individuals in making informed choices about long-term support services
Short-term Service Coordination for up to 90 days
Transitional Services such as hospital to home and nursing facility to home