Long Term Care Ombudsman/Elder Abuse Prevention Program

On July 1, 2016, the Long-Term Care Ombudsman Program (LTCOP) will become a direct service provided by AAA4.  It is authorized through the Older Americans Act with the primary responsibility to investigate and resolve complaints made by, or on behalf of, individual residents in long-term care facilities for the elderly.  These facilities include nursing homes and residential care facilities for the elderly.  LTCOP services are free and confidential.

Call LTCOP if you have concerns or questions about quality of care; if you suspect financial,  physical, mental of emotional abuse; if you are in a facility and need an Advanced Health Care Directive witnessed; or if you would like an Ombudsman to attend a resident care plan meeting or a family council meeting.  The LTCOP telephone number in this area is 916-376-8910 or you may call the Statewide CRISISline number at 1-800-231-4024.

LTCOP is a community supported program.  Currently, there are only 6 paid staff serving our 7 county region.  Much of the work is done by highly trained volunteers assigned to specific regions.  We are always looking for volunteers.  If you are interested in volunteering let us know.  Please pass the word to others!