The primary responsibility of the Long-Term Care Ombudsman program is to investigate and endeavor to resolve complaints made by, or on behalf of, individual residents in long-term care facilities. These facilities include nursing homes, residential care facilities for the elderly, and assisted living facilities. The Long-Term Care Ombudsman Program investigates elder abuse complaints in long-term care facilities and in residential care facilities for the elderly in the counties of Nevada, Placer, Sacramento, Sierra, Sutter, Yolo and Yuba.
The Long-Term Care Ombudsman Program is a community-supported program. Volunteers are an integral part of this program. The Long-Term Care Ombudsman Program and the Office of the State Long-Term Care Ombudsman are responsible for recruiting, training, and supervising the volunteer Ombudsman representatives.
If you are interested in this specialized volunteer opportunity, you are welcome to contact us for additional information at 1.916.376-8910, or complete the application below and return it to the office. You must be available to work Monday through Friday between 8:30am – 4:30pm.